LIFELONG EDUCATION AT ENDERUN COLLEGES

November 23-24, 2018

SMX Convention Center,
SM Aura Premier, Fort Bonifacio,
Taguig City

November 23-24, 2018

SMX Convention Center,
SM Aura Premier, Fort Bonifacio,
Taguig City

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Mapping out tomorrow’s Tourism and Hospitality Ecosystem

Tourism and Hospitality Tech Summit and Expo

November 23-24, 2018

SMX Convention Center,
SM Aura Premier, Fort Bonifacio,
Taguig City

November 23-24, 2018

SMX Convention Center,
SM Aura Premier, Fort Bonifacio,
Taguig City

The Tourism and Hospitality Tech Summit and Expo 2018 examines recent trends and technologies which are shaping the future of the industry.  The Summit aims to equip delegates with the know-how to transform the way they attract and engage with customers, run their businesses and distinguish themselves from the competition.
In today’s digitally transforming world, the key is to be able to anticipate your guests needs before they do, and then exceed their expectations.  To this end, the Summit will explore topics ranging from digital tools, analytics and intelligence through AI, blockchain in hospitality, mobile technologies, digital payments, and where Big Data meets IoT.  We’ll also brief you on data privacy and security compliance, ever important to deal with today’s threats.
Join us as we reimagine the travel experience, from initial exploration, to booking, stay, and building memories.

SPEAKERS

Bernadette Romulo - Puyat (invited)

Secretary

Department of Tourism

Alistair Israel

CEO and Founder

Shore Suite

Ronn Esguerra

Founder & CEO

Bliimo Technologies, Inc.

John Paul Maclang

Director, Country Manager

Tourism Holdings (Australia) and Hotel Link Solutions

Ibrahim Bernardo

Chief Immersion Officer

I AM Cardboard PH Inc.

Paolo Bediones

Chief Operations Officer

Appsolutely, Inc

Amado A. Malacaman, Jr.

Data Privacy Professional and Management Consultant and CEO

Assystematics

Joey Gurango

Founder

Cognitv Technologies

Felino A. Palafox, Jr

Fellow, Country Leader | Principal Architect-Urban Planner | President

CTBUH, Palafox Associates and Palafox Architecture Group, Inc.

Samuel Jeanblanc

Sales Manager

YouTube

Chris Mangera

CMO/VP for Marketing

Mynt (Globe Fintech Innovations, Inc)

SCHEDULE OF EVENTS

Day One: Welcome Remarks

10:30 am - 10:40 am

Opening Keynote - Promoting the Philippines Tourism Sector in the Digital Era

10:40 am - 11:00 am

Tourism is an important sector for Philippine economy, contributing over 10.6% to the country's GDP. Five million Filipinos are employed in the sector, and in 2017, foreign arrivals peaked at over 6.6 million visitors. Globally, the travel industry has been at the forefront of digital innovation with no segment of the travel ecosystem untouched. Learn how the tourism and hospitality industry in the Philippines is embracing new technologies to compete in this rapidly evolving digital era.


Speakers

Revolutionizing the Guest Experience

11:00 am - 11:30 am

Guest experience management has evolved with the rapid adoption of technology to meet the demands and high expectations of today’s travellers. Guests prefer a personalized and smooth experience starting from the booking process and continuing through all stages of their stay. Learn how digital tools including Mobile Technologies, AI, Internet of Things, Virtual Reality are revolutionizing the guest experience.


Speakers

The Tourism App Economy

11:30 am - 12:00 pm

Today, mobile apps play an important role in our business and personal lives. Increasingly, the success of the tourism and hospitality industry is tied to these mobile apps. For instance, paper maps, guidebooks, and the like have been replaced by interactive and engaging mobile apps. Tourists rely on apps for travel research, booking, check-in/check-out, memorializing and sharing their travel experiences, and offering their opinions through ratings. Explore how the tourism app economy is still evolving and how you must participate to remain competitive.


Speakers

Platinum Sponsor

12:00 pm - 12:30 pm

Lunch Break

12:30 pm - 1:45 pm

Gold Sponsor

1:45 pm - 2:00 pm

Reputation Management and Social Marketing

2:00 pm - 2:30 pm

Digital disruptors like social media, mobile devices and accessible information enable destination marketers to engage with consumers on a larger scale than ever before. Today’s travelers readily offer their experience ratings and opinions, with immediate and lasting impact on the reputation of hotels, restaurants, and destinations. Learn how to understand and navigate the opportunities and challenges in this new reality.


Speakers

Digital Tourism with Virtual and Augmented Reality (VR/AR)

2:30 pm - 3:00 pm

Virtual and Augmented reality apps and experiences are among the hottest new innovations in the tourism industry. Applications abound, including virtual tours, guided rides, immersive experiences, and on-screen visual language translation. With these technologies still relatively new, early adopters have an opportunity to stake out competitive advantage. Learn how!


Speakers

Vendor Showcases

3:00 pm - 3:30 pm

Real-World Applications of Blockchain

3:30 pm - 4:00 pm

Blockchain is among the latest new innovations in the digital economy, Though it has massive potential, it is also perhaps one of the least understood among digital technologies. Don’t miss this real-world example of Filipino innovators revolutionizing the loyalty economy domestically, and around the globe


Speakers

Data Privacy in Tourism and Hospitality

4:00 pm - 4:30 pm

As our travel and hospitality sector continues to grow, so too does the global footprint of sensitive data held by our operators. It’s essential to maintain the privacy, integrity and security of all personal information that is in your care, not only to protect your guests and your brand, but also to comply with laws, including the Philippines Data Privacy Act and the European GDPR, which are both in full effect.


Speakers

Wrap Up / Daily Drawing

4:30 pm - 5:00 pm

Day Two: Welcome Remarks

10:30 am - 10:40 am

Day Two Keynote - Game Changing Technologies in Tourism & Hospitality

10:40 am - 11:00 am

Six major trends are driving digital change in the tourism and hospitality sector: AR/VR, Artificial Intelligence, Internet of Things, Voice Technology, WiFi Connectivity, and Wearable Devices. Learn the practical applications and how to benefit from these game changers.

AI Shaping The Future of Tourism

11:00 am - 11:30 am

We’re in a new age that one could call Smart Tourism. New innovations have revolutionized and automated almost every process, from booking flights to choosing a restaurant. And now the latest Artificial Intelligence tech promises to make tourism even more efficient, with new services like customer service bots and personalized recommendation devices. Big data and AI are resources that can help to really understand the needs of locals and tourists alike. Learn how to engage and participate!


Speakers

The Digital Hotel

11:30 am - 12:00 pm

Are we seeing a paradigm shift from traditional hotel designs to embracing a new hotel digital experience? With the hotel of the future, anything and everything is on the table as brands look to differentiate themselves. Many futuristic features are already in play. Several hotel brands promote "keyless entry" by allowing consumers to check into rooms via an app. Concierge and room service robots are finding increased adoption. In this new digital reality, how do you stand out?

Silver Sponsor

12:00 pm - 12:30 pm

Lunch Break

12:30 pm - 1:45 pm

Silver Sponsor - PLDT Enterprise

1:45 pm - 2:00 pm


Speakers

Smart & Sustainable Tourism

2:00 pm - 2:30 pm

With the Philippines being an archipelago, many of our islands rely on tourism for livelihood. These small islands have limited possibilities for other economic activities apart from tourism. But tourism also brings negative impacts on the environment and cultural preservation. Don’t miss this timely and important exploration of how we can achieve balance through Smart and Sustainable Tourism strategies.


Speakers

How to leverage Digital to grow your business in the Philippines

2:30 pm - 3:00 pm

With 70% of Filipinos online as of 2018, the landscape for companies has evolved, and so has user behavior. How can Filipino companies of all size tap into this opportunity and grow their business using digital? We'll look into trends, insights and tools on how to capture the digital opportunity for attendees present in the room.


Speakers

Vendor Showcases

3:00 pm - 3:30 pm

The Future of Digital Payments

3:30 pm - 4:00 pm

Today’s tourists seek and expect a high degree of convenience, including having secure access to their travel funds. And yet, a common travel experience is having your debit card frozen by your bank because of seemingly suspicious card activity. As a result, tourists are increasingly leaving their cash in the bank and instead they are paying with their cell phones. Learn how the future of digital payments is already here, and how you can participate!


Speakers

Digital Innovation in Transportation

4:00 pm - 4:30 pm

Ride sharing apps are playing an increasingly important role both around the globe and in the Philippines. They offer not only a trusted transportation for arriving international visitors, but also an increasing array of services include digital payment options, and hospitality sector promotional offerings.

Wrap Up / Daily Drawing

4:30 pm - 4:45 pm

CONFERENCE RATES

Delegates (Regular Rate)

Php 1,000

Delegates (Onsite Rate)

Php 1,500

Academe - Students & Faculty (Regular Rate)

Php 150

Academe - Students & Faculty (Onsite Rate)

Php 300

PRESENTED BY

IN PARTNERSHIP WITH

MAJOR SPONSORS

EVENT PARTNERS

PARTNER ASSOCIATIONS

OFFICIAL MEDIA PARTNERS

Sponsorship and Exhibitor Packages

Platinum | Gold | Silver | Exhibitors A & B

CONTACT US FOR MORE INFORMATION

SPONSORSHIP AND SPEAKING OPPORTUNITIES / GENERAL INQUIRIES

Maridonne Marcelo
Conference Program Manager
856-5000 ext. 525/580
maridonne.marcelo@enderuncolleges.com

SPONSORSHIP AND SPEAKING OPPORTUNITIES

Colin Christie
Director – Digital Transformation
colin.christie@enderuncolleges,com